VOC (Voice of Customer) the WOC (Woes of Customer)

VOC the WOC
Organizations involve in many upstream engagement activities like great product demo, road shows, white papers, catch lines, attractive ads and trade shows et all. After the contract is signed with prospective customer many small and medium enterprises organization that do not live up to the promises made cannot sustain for long in the [...]

Leader : Position Vs Dispostion

In my last post http://3point4.wordpress.com/2009/11/10/leader-by-nature-or-nurture/ I have spoken my views about leadership mentioning that everyone is potential leader.
I will try to analyze few qualities of leader here. We are aware that a leader should lead by example. Actions of leaders inspire masses than their words. Taking care of their following / team / people leaders try to [...]

Leader by Nature or Nurture

A legend goes in Indian history. Great King Janaka in his dream perceived himself as a beggar. After waking up he started questioning his very identity whether he was a king dreaming himself as a beggar or a beggar dreaming himself to be a king. Which state was his true state?
He decided to clear his [...]

Thirukkural – FMEA, Elimination of MUDA

A great Management and Productive thought of Thirukkural
Verse :
EthirathAk  kAkkum Arivinaarku Illai
Athira Varuvuthor Noy
Direct meaning:
Those people of capable intellect who can feel the imminent pains and have plans to tackle them,  know not of any fear from sufferings.
Lean Six Sigma inference
A Six Sigma methodology foresees and expects pain points and adresses them with fall back [...]

Preferable over Pleasurable

Preferable over Pleasurable
It is easy for the start ups and small organizations to choose the delectable (no process) the electable (disciplined process).
These delectable ways like skipping the upstream activities of development like Architecture, good design, non commitment to testing-early and committing downstream mistakes like avoiding unit testing, not doing enough test coverage, poor regression testing [...]

Seek and analyze data

Nallthorum Nadi Muraiseyya  Mannavan
Nallthorum Nadu Kedum.
 King who daily seeks to Analyze not, will lead his nation gradually perish
 A Leader who does not seek and analyze data will come to see his nation / corporation leading to attrition.
 In Agile analogy the product owner who is not collaboratively involved with his scrum master and the team on [...]

Communication MUDA’s spoilsport Projects

If the basic communication itself is lacking in organizations how can people concepts like Scrum work. The very reason that Lean (Manufacturing counterpart of Agile) is more successful and effective in a manufacturing environment directly goes to prove that standardization of communication is the key element in achieving Agile and Lean Success.
 
Typically an average programmer [...]

Y = F (X)

Effect = F(Causes)
Y = F(X)
X = Toyota Way, Commitment, Consistency, organization wide internalization
Toyota way is the way. One actually falls short of words to explain the golden standard set by Toyota for operational excellence, Quality, commitment to company, stakeholders and society in general. Toyota practices all theses values by themselves and truly stands out as [...]

Meetings MUDA

Meetings are becominng source for MUDA if focus and objectives are not maintained. Especially for Top Management longer meetings too frequently will almost always become overhead. In the spirit of Agile and Lean whenever possible stand-up meetings should be encouraged. The prepartion and punctuality for the attendees should be mandatory. Also the target audience for [...]

Still more on timeless Management wisdom

Atrin Varunda Varuththam Palarnindru
Potrinum Poththu Padum

The methods and processes if not chosen and applied correctly the project are sure to fail even if many resources are engaged in it.

Aruvinai Enba Ulavoe Karuviyaan
kalam Arindu Seyin

Is there anything difficult for a leader to do, if he implements the tasks with the right tools at the right [...]